Newsletter, Jan, 2012
Highlights of the Month
Microsoft, US
Microsoft Serbia will open its first Innovation Center in Serbia in 2012, which will, together with the existing Development Center, improve the country's competitiveness in the regional and global IT markets, Microsoft Serbia CEO Jugoslav Piric told Tanjug news agency. He stressed that Serbia would be the only country in the region of central and east Europe to have both Development Center and Innovation Center of Microsoft.
Summing up the results achieved in 2011, Piric stated that the period of the previous 12 months was challenging because the economic crisis was still present in all segments in Serbia, adding that the IT industry was usually the first to be hit in such situations. "Our authorized partners, domestic companies that develop services and solutions adapted to fit every business environment, are drivers of the development of the IT ecosystem and the development and promotion of the IT market and services in Serbia", said Piric.
New Hotel - Old Mountain
Minister of Economy and Regional Development Nebojsa Ciric has opened a new hotel on Mt. Stara Planina, in which the State invested €30 million from the budget. He stressed that it was the first Greenfield investment in the national tourism industry in 20 years. The Minister pointed out that it had taken 13 months to build the hotel, adding that there was also a new gondola lift transporting skiers to Babin Zub peak, enabling them to enjoy 13 kilometers of ski runs featuring an artificial snowing system.
Ciric underlined that Serbia got another ski resort, the one on Stara Planina, in addition to those on Kopaonik and Zlatibor. He also announced that the state would continue to invest in that region in 2012 despite of saving measures and budget restrictions. The hotel is situated at Jabucko Ravniste on Stara Planina. It is comprised of 146 rooms with 380 beds and spans 26,000 m2. The hotel also includes a wellness and spa center.
Vescovini, Italy
A seven-hectare lot in the Northwest Work Zone, which has been a property of the Italian investor Vescovini Group since August 2011, got the status of free zone. The terms have been determined by the government commission that approved the free zone regime after performing a check. As Sabac Mayor Milos Milosevic explained, the only way for the society to make a progress in all fields is to attract investors and build commercial and production facilities. "The city of Sabac is negotiating with a competent republic institution on turning 300 hectares of land in the Northwest Work Zone into a duty-free zone, thus trying to meet the investors' requirements because they find operations in such regime more suitable", the mayor of Sabac announced.
The company SBE Srbija, an integral part of the company Vescovini, will start the construction of a factory of mechanical components for the automotive industry in March, expectining to finish it in 2012. The investment will amount to EUR 5 million. Depending on the growth of production at Fiat's automobile factory in Kragujevac, the production capacity will be expanded, so that the total value of the investment in this location may reach about EUR 10 million. Milos Milosevic says it is a direct invitation for construction companies in Serbia to prepare for the forthcoming work.
Federico Vescovini, co-owner of Vescovini Group, said that Wednesday was a very important day for the operations of SBE Srbija.
Serbia – Germany
The economic cooperation between Germany and Serbia in 2011 was successful in every aspect, so that it can already be said with certainty that the value of the exchange of goods between the two countries (€1.99 billion) in 2010 was exceeded in 2011, the German Business Delegation to Serbia announced. "According to the latest data provided by the German Federal Ministry of Economy and Technology, the trade between the two countries reached €1.95 billion until 31 October 2011. In this period, Germany imported goods worth EUR 729.22 million from Serbia and exported goods worth EUR 1.22 billion to Serbia. There is a big chance for Serbia's export to Germany to hit a record in the past 11 years in 2011 - reads a statement of the German Business Delegation to Serbia. Director of the German Business Delegation to Serbia Michael Schmidt says that Serbia's exports to Germany have been boosted mainly owing to German enterprises in Serbia that are focused on export to Germany and the EU. "As many as five out of the top ten Serbian exporters to Germany are German companies, whereas the current export leader is Siemens. The fact is that Germany has become Serbia's most important trade partner, and it will remain that in the future."
People at the German Business Delegation to Serbia add that this year's arrival of 12 significant investors in Serbia, from Subotica to Pirot, is a clear sign that the improvement of business relations between the two countries will continue its upward trend.
Ditre, Italy
Ditre Italia plans to invest €13.45 million into the construction of a furniture factory in Vranje. A Memorandum of Cooperation was signed by the Deputy Prime Minister for Economy and Regional Development Verica Kalanovic, Vranje Mayor Miroljub Stojcic and Ditre Italia General Manager Michele de Marchi. Ditre Italia intends to buy part of Yumco's property and open a leather upholstered furniture factory in Vranje, which will employ 411 workers. De Marchi explained that his company had not chosen Vranje accidentally, recalling that this would be the third and the largest investment of Ditre Italia in Serbia. The company already operates in Serbia under the name of Top Sofa Srb, and it will now receive incentives of €5,000 for each newly created job from the Serbia Investment Promotion Program (SIPP).
Ditre Italia is a renowned Italian producer of leather upholstered furniture, operating production facilities in Italy, Romania and Serbia with a total of about 600 workers. Its products are sold all over Europe through famous retail chains such as But, Konforama and Lutz.
NCR, US
The US company NCR, leader in the production of electronic devices for financial transactions for people and businesses, is going to invest over €5 million in the first phase of its operations in Serbia, Serbian Minister of Economy Nebojsa Ciric told Blicdaily. NCR will open its first office in Belgrade in late February 2012. The company plans to hire 300 people, giving priority to those with a university degree because NCR wants to include a minimum of 200 engineers in its staff. "The company will open a high-technology call center to cover a part of Europe, northern Africa and the Near East. The job of operators at that call center will be to explain people in, for example, Bulgaria how to repair a broken ATM. NCR will also open a research center and hire people from Serbia to work on new software solutions", said Ciric.
He explained that Serbia was not the only option that NCR had taken in consideration when choosing a country to invest in. People from that company visited several European countries whose incentives for investors are as serious as those offered in Serbia. "NCR has chosen Serbia after all, and one of the main reasons was the quality and experience of local people and their good knowledge of English language".
Mehler, Germany
Germany's Mehler Protective System opened a new €300,000 factory in Zrenjanin's Bagljas industrial zone. This company, which produces special clothing for members of public services, army, police, ambulance services and others, has so far invested close to €3 million in Zrenjanin, and it currently employs 250 people at its facilities in Serbia. Zoran Popovic, director of Mehler Protective System in Zrenjanin, said that 100% of the production would be exported to the EU, which should guarantee stability and ability to pay salaries to workers and bills to suppliers on a regular basis in the current difficult economic situation. "I am sure that the things will remain the same in the future. Being familiar with our company's long-term plans, I can say that Zrenjanin should become the main European center for this type of goods and our company within the next ten years - he added.
Nestle, Switzerland
The world's biggest food producer Nestle will start the production of culinary and other products in its Serbia-based factory in late 2012, said Nestle Director General for Serbia and Montenegro Cedric Boehm.
Boehm said in an interview for Beta news agency that, after taking over Centroproizvod, Nestle got a chance to start the production of a big number of imported products in Serbia. "It is possible that Nestle will be producing some confectionery products and drinks in Serbia in addition to culinary products", he said.
Boehm reminded that Nestle had got a final approval from the Serbian authorities for the takeover of Centroproizvod in late November, which had provided Nestle with a production facility in Serbia. "The factory in Surcin is in a very good condition and major share of equipment is new. It is now necessary to additionally align the production facility with Nestle's standards and the production of Nestle brands that Serbia still imports may kick off in Surcin in late 2012", he explained. "The takeover of Centroproizvod is a historical moment for Nestle in Serbia. In that way we have doubled our operations in Serbia since we already possess an ice cream factory in Stara Pazova", Boehm pointed out. As he explained, the factory in Surcin is Nestle's only factory of culinary products in Southeast Europe. He said that Nestle had had about 150 employees in Serbia in late 2009, adding that that number had grown to about 300 until late 2010 and almost reached 700 in December 2011.
Harsco, US
US company Harsco is to invest €20 million, in association with the London-based company Clarendon, in the construction of a modern plant in Bor, which will be extracting copper from goaf, the waste material deposited during century-long mining works in this area. Mitch Bulajic, CEO of Clarendon International, confirmed for Novosti daily. "An agreement on the construction of a plant that will employ 60 workers should be inked in early 2012, says Bulajic. "Depending on the results, the investment will later reach the value of €50 million and maybe even grow to as much as €100 million. "We expect to be able to produce about 3,000 tonnes of copper per year for a start. Of course, the production capacity will grow in time. Ecology represents a special aspect since our production will be utilizing the waste material depositing on the grounds of RTB Bor for almost a century," Bulajic explains.
U.S. Harsco is one of the world's leading companies engaged in, among the rest, alternative ways of producing metals. The company's biggest partner in Serbia is Smederevo-based U.S. Steel. Harsco achieved a turnover of USD 2.5 billion in the first nine months of this year.
SIEPA News
€45 million of grants for 2012
SIEPA plans to grant about €45 million in 2012 to support the opening of new jobs and the implementation of new investments, SIEPA Director Bozidar Laganin announced. Laganin reminded that a public call for companies to apply for a support to new projects, announced on the 23rd of December 2011, would be open until January 27th. "It is extremely important that this support program treats both foreign and domestic companies equally", Laganin stressed. SIEPA announced a public call for applications for grants to interested companies for direct investments on the 23rd of December 2011. Submission deadline is the 27th of January, while all submitted applications will be opened on February 8th, 2012. More about the grant scheme at www.siepa.gov.rs .
SIEPA Director also said he expects greater presence of investors from the USA in Serbia in 2012 and pointed out that US companies Sitel and Cooper Tire had started to invest in Serbia in 2011, adding that an investment had been also announced by NCR, as well as several other companies, after an official visit of the Serbian Government's delegation to that country in early December 2011. "I hope to be able to confirm these expectations in practice, as early as in the first quarter of 2012", Laganin said. Laganin also said that SIEPA would do its best to achieve better business results in 2012 than in 2011, adding that it was not going to be easy because 2012 was an election year, which might cause certain slowdowns and make decision making difficult.
Sector Close Up
Machinery and Equipment
Source: Econom:east
The machinery and equipment industry in Serbia is still in development and constant changes on the list can be expected in the future. With reason, a lot is expected from this sector in the future, bearing in mind tradition, significance, publicized investments and government activities aimed at attracting the new ones.
The machines and equipment sector, due to the multiple effects it has on the rest of the economy, particularly its export orientation and the significance of the automobile and electronic industry in the world today, is a pillar of every economy.
The global financial crisis from 2009 has seriously shaken this sector, but Serbia is gradually showing some positive signs. This industry has also been globally affected by the crisis, which has led to a decrease in revenues and, consequently, the consolidation of the sector. Recovery is still slow, but on healthier basis and with positive perspectives.
The machines and equipment sector in Serbia is heterogenic and can be divided into several sub-sectors. The automobile production sub-sector should become one of the largest generators of future economic development in Serbia. A lot is expected from Fiat's investments. Fiat Automobiles Serbia, became the sector's leader over a short period, with revenues higher than €100 million. The company even posted a profit, which is specifically a result of the fact that revenues of more than 1.2 billion dinars were posted on the basis of State subsidies for the purchase of new vehicles. Among companies from this sub-sector, the list also includes Gosa FSV, IMT under restructuring and Group Zastava Vehicles under restructuring. In 2008, Gosa began to take off after initial investments of its new owner from Slovakia, but the crisis shook the production of railway vehicles greatly, for which revenues expressed in euros almost halved. Recovery of the Engine and Tractor Industry would be of high significance for Serbia's economy, but the expected appearance of a foreign partner, restructuring and integrating with another producer, the Engine Industry Rakovica, have been postponed indefinitely. The equipment and devices production sub-sector posted much better results. The investment of Slovenia's Gorenje in Serbia started showing good results, and this company has improved with constant growth of revenues and profitability. Besides Gorenje, the other two representatives of this sub-sector, with major Serbian capital - Alfa Plam and Galeb Group - continue to post good results, although with stagnation or a decline in revenues, but with a growth of profitability measured by the EBITDA margin.
The industrial equipment and machines production sub-sector is the largest with five companies, including Termoelektro, which is more oriented to construction and engineering of industrial equipment, but is classified in this group due to its connection with industrial equipment. Kolubara Metal is not the sector leader any more, and its losses are higher and higher. The enterprise will have to restructure its operations to a great extent in order to restore stability. This is of special importance, given that large investments are expected in Serbia's energy sector in the future, as well as that there is market space for this company. The company ATB Sever is in a similar situation.
The arms and ammunition production sub-sector has lately been given more significance, showing the ambition to achieve the results of the former defense industry of Serbia. Growth of this subsector is particularly the result of contracted export jobs, with a tendency to continue with a positive trend. Both companies on the list, Prvi Partizan and Holding Corporation Krusik, have a good tradition, but the upcoming period will show whether they are on the road of long-term recovery. Further strengthening of these companies and particularly by joining with companies from its sub-sectors, the machines and equipment sector could actually become the main engine of Serbia's economic development, especially through its contribution to the development of export activities.

Q & A
Andzej Schafernaker, Team Leader of SECEP
1. EU funded Support to Enterprise Competitiveness and Export Promotion project supports the development of a market economy and socio-economic cohesion in Serbia by improving the international competitiveness and export performance of SMEs. After 3 years of SECEP existence, what are your overall impressions?
First of all, I would like to emphasize that competitiveness is a complex concept that integrates many socio-economic factors which go well beyond the boundaries of our Project and its timeline. Our project has been focused only on some of those factors that primarily contribute to enterprise-level competitiveness, such as the degree of local supply chain development and inter-firm collaboration. My overall impression is that there is a lot of potential within Serbian industry, but unlocking this potential is a major challenge, especially in the current economic climate.
Management and workforce need to be able to focus on business improvement without the constant worry of surviving from one month to the next. We have found that whilst enterprise owners are ready to recognize weaknesses, they frequently lack the resources to implement the essential improvements. Secondly, there is strength in numbers and many issues could be better tackled through inter-firm collaboration. This is why the Project has supported clustering. Thirdly, Serbia is a small country, with a small market. Serbian companies will become more successful if they focus more on inter-firm regional collaboration and South East Europe's regional markets, which as a whole is sufficiently large. CEFTA is important but there are great opportunities to be had from collaboration with other countries in the region. A fourth observation, is the lack of collaboration between industry and academia, something which is now taken for granted in developed economies, since this plays a major role in enabling innovation, and you have to be innovative to be competitive.
2. What would you emphasize as your greatest results and how would you evaluate your cooperation with SIEPA?
SECEP is very pleased with its cooperation with SIEPA. On an operational level, SIEPA has probably been our closest partner in activities related to supplier and exporter development respectively. It has worked with us very closely in the organization and delivery of the Meet the Buyer events, and, in particular, played a key role in making the 4th and last one a great success in terms of international ‘reach' and numbers of participants that will continue to develop the embryonic commercial relationships that were established as a result of this B2B forum.
We believe that there are some excellent results in cluster development. For example, we are very happy with the development of the Serbian Furniture Cluster. It is a start-up cluster, and its members' commitment was demonstrated by how firms collaborated in producing a designer furniture collection, which they funded with their own funds. It is a great example of product and process innovation. The FACTS (Serbian Fashion & Apparel Cluster ) is another example of a cluster with great potential, whose members include important Serbian exporters, which has already achieved considerable benefits for its companies. Altogether, SECEP helped establish 4 new clusters, all of which have the potential of playing an important role in the development of their industries.
In supplier development, we were able to deliver substantial and highly relevant consulting support to 50 SME's. Several of the participating companies have managed to quickly use the advice to achieve significant changes in their organizational structures, sales and marketing strategies and production cycle effectiveness. The project intends to publicize some of these success stories in the hope that they will inspire other SMEs to adopt the techniques and business models give that they are low-cost, quick-win approaches. Without doubt, all four Meet the Buyer events were a major success.
The work we did in internationalization has also produced solid results. For example, the Nis based mechatronics cluster, NiCAT, is now collaborating with the Bulgarian mechatronics cluster. Another notable achievement should be the formation of the Serbian Exporters Association, whose future members have being receiving association development advice and support from SECEP.
3. For the last 2 years, together with the Serbian partner organizations, SECEP organized 4 Meet the Buyer events. Among them, the last one "Serbia Open 4 Business" has been recognized as the most successful. Are you satisfied with the results?
The 4th Meet the Buyer was unique in many respects. Firstly, we used a B2B website to promote the event, register participants' details, and enable them to contact one another to arrange meetings on the day of the event. It was a huge success that eliminated the administrative burden of matching companies. We were also successful in attracting a large number of foreign buyers who had not done business in Serbia before. We had buyers from as far away as Russia and Ireland. In fact only about 20% of the participating buyers were companies that were already doing business in Serbia. Whilst the event was mainly a meeting place between foreign buyers and Serbian sellers, a large number of Serbian companies decided to take advantage of the event to hold meetings between themselves. So, overall, the event was a great success! It usually takes time for B2B meetings to lead to deals between the companies and SIEPA will be monitoring this in the coming months.
4. Since SECEP project came to an end, what would be your advice for Serbian export-oriented companies?
Though most of Europe is in economic crisis, there are still market opportunities for Serbian firms that can supply high-value added products and services at competitive prices. Tool making and manufacture of complex components are examples where Serbian SMEs can leverage their cost advantage and provide a high quality product that meets the exacting standards of international customers.
My advice for export oriented companies is to seek business partnerships in the region and to strive to become competitive in the South East European regional markets. They are large enough as a whole to result in economies of scale and reduce unit prices. The preliminary findings of the Import Substitution Study we are carrying out is that meeting quality requirements is less of an obstacle than achieving competitive pricing and the volume/delivery deadlines stipulated by customers.
Finally, we would encourage companies to collaborate when tackling foreign markets. It is much easier to research markets and explore how to enter them with other companies having similar interests. We believe that the Serbian Exporters Association will be an excellent platform to enable this, as well as to tackle administrative obstacles in Serbia's business environment.
Monthly Reporting
Strong FDI Figures
Since the onset of economic reforms, Serbia has grown into one of the premier investment locations in Central and Eastern Europe. A list of leading foreign investors is topped by world-class companies and banks such as FIAT, Telenor, Stada, US Steel, Michelin, Gazprom, Siemens, Intesa Sanpaolo and many others.
Serbia's strong FDI track-record is substantiated by internationally recognized awards for local Greenfield investors. Between 2004 and 2006, Greenfield projects in Serbia were awarded by OECD as the largest investments of this type in South East Europe. The first Award was presented to Ball Packaging Europe (headquartered in USA), followed by METRO Cash & Carry (Germany), and Israeli Africa-Israel Corporation/Tidhar Group for their Airport City Belgrade real estate project.
FDI BY COUNTRIES
In terms of the country structure, investors from the European Union top the list, accounting for about 70% of the total FDI influx. The leading spot on the country list is held by Austria, followed by Greece, Norway, the Netherlands and Germany, while major investor countries also include Italy, Slovenia, the Russian Federation, France and Luxembourg.
The actual amount of U.S. investment is significantly higher than the official figure due to their companies investing primarily through European affiliates. This also holds for Belgium, Denmark, Israel, and a number of other countries.
FDI BY INDUSTRIES
Over the past six years, service sectors have proven to be the most attractive to international investors. Banking and insurance recorded the largest FDI inflow of $5.8 billion. Manufacturing industries held the 2nd spot with $3.9 billion, followed by real estate and renting, transport and telecommunications and trade.
Arts & Entertainment
European Men's Handball Championship
The 2012 EHF European Men's Handball Championship (10th tournament) will be held in Serbia from 15-29 January. Sixteen national teams will play in five halls in four cities across Serbia: Belgrade, Nis, Novi Sad, and Vrsac. Apart from enjoying excellent handball matches, this is a great opportunity to get to know some other citites in Serbia.
More info: www.arenabeograd.com
Glenn Miller Orchestra
On the 18th of January in the Great Hall of Sava Center Glenn Miller Orchestra will traditionaly perform for Belgrade audiance. Glenn Miller Orchestra is the most popular big band in the world today for both concert and swing dance engagements. With its unique jazz sound, the Glenn Miller Orchestra is considered to be one of the greatest bands of all time. The present Glenn Miller Orchestra was formed in 1956 and has been touring consistently since, playing an average of 300 live dates a year all around the world.
More info: www.savacentar.com
The Other Home
Andrzej Schafernaker, SECEP
I have been in Belgrade since January 2010 due to my job. Belgrade is a pleasant place to live in. I have met some really nice people here and enjoyed spending time with them!
Compared to other cities in SEE, Belgrade is a grand city. It really feels like a capital. It generally has a good infrastructure, shops, entertainment. Probably one of the things that makes it stand out is that in the center you are never far away from a cafe, restaurant, pub or night club. My favorite dinning place was a vegetarian restaurant Everest but there are many places I loved to go to, the Kalemegdan Park and the waterfront being amongst them.
Belgrade is definitely worth visiting and Serbia is a beautiful country. Travelling around is sometimes a challenge since not all roads are as good as the motorway from, say, Belgrade to Nis, but it is worth making the journeys, North, South, East and West.
Must See
Old Mountain Ski Resort
Serbia is richer for one more ski resort. The newly opened Old Mountain Ski Center is already attracting a number of lovers of good skiing and snow sport activities. The Center is located 1,350 meters above sea level and it is covered with snow for about five months a year. The first and only gondola lift in Serbia for transport of skiers, artificial snow, 13 km of ski trails and a brand new hotel with 146 rooms, wellness&spa are surely good enough reasons to visit this beauty from Eastern Serbia. Once you get tired of skiing, there is an archeological site Timacum Minus near the resort as well as several medieval monasteries nearby.
More info: www.hotelstaraplanina.com
Serbia Investment and Export Promotion Agency (SIEPA)
Vlajkoviceva 3/V, 11000 Beograd, Srbija T. +381.11. 3398. 550 F. +381.11.3398.814 E. office@siepa.gov.rs
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